Mexico: Western Union now available in 14,000 OXXO stores

Western Union rolls out money transfer services across thousands of OXXO convenience stores in Mexico.

Customers visiting OXXO’s 14,000 locations can receive their funds by completing their payout information independently via one of three options – calling a national hotline in advance or using dedicated in-store phones and digital devices. The self-service feature allows faster and efficient funds collection at check-out, according to the company.

By fully activating services at OXXO, Western Union’s retail Agent network has nearly doubled to more than 26,600 locations, from approximately 13,500 at close of 2015. OXXO’s convenience store chain collectively services 11 million customers daily.

"Our innovative self-service feature in Mexico in collaboration with OXXO is part of our strategy to digitalize our retail network,” said Odilon Almeida, Western Union President, Americas and European Union.

Mexico is the fourth largest recipient of remittances globally after India, China and the Philippines, according to the World Bank data, which reported that $25.7 billion were received in Mexico in 2015, an 8.7 percent increase versus 2014 ($23.64 billion).